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RAFAELA KERGER
Managing Partner
FGO/FOO | Founder
Rafa brings decades of experience building, repairing, and scaling businesses across staffing, workforce solutions, sales, operations, and business development. As Fractional CGO, COO and Founder, she sets the strategic direction for RafaKen, leads client engagements, and helps business owners identify the real obstacles standing between where they are and where they want to go.
Her strength is in recognizing patterns, identifying gaps and seeing the bigger picture while understanding what has to happen operationally to make the strategy work. She brings practical leadership, direct accountability, and an operator's perspective to businesses navigating growth, change, or complexity.
Focus: Strategy | Growth |
Leadership | Client Outcomes
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KENNETH BARBER
Managing Partner
FMO/FTO | Founder
Ken brings together technology, AI, digital strategy, marketing, and business infrastructure to help organizations build the systems and capabilities needed to compete and grow.
His focus is on developing technology infrastructure, AI-powered solutions, digital ecosystems, brand presence, and marketing strategy, ensuring they align with business objectives.
He keeps his finger on the pulse of emerging technologies, AI advancements, and digital trends, identifying opportunities to leverage new tools and innovations that improve efficiency, strengthen execution, enhance market positioning, and support sustainable growth.
Focus: Technology | Operations
Marketing | Infrastructure
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CIARA NATIVIDAD
Director of Customer Xperience
Ciara brings five years of full-desk recruiting experience, specializing in sourcing, qualifying, and placing mid-level to senior-level professionals in direct-hire positions across the United States. Her experience spans the full recruitment lifecycle, from identifying and engaging qualified talent to understanding client needs and connecting organizations with the right people for their business.
For the past year, Ciara has been part of The RafaKen Group, an early-stage fractional consulting firm, where she serves as Director of Customer Xperience. In this role, she brings her recruiting expertise into the broader client experience, helping ensure that every interaction, process, and relationship reflects the high level of service and strategic thinking The RafaKen Group brings to its clients.
Focus: Recruiting Strategy | Direct Hire | Leadership | Client Experience
AMBER REYES
Director of Operations & Technology
Amber Reyes is a versatile business and technology professional with a Bachelor of Arts in Computer Science and Networking and 10 years of experience as a General Manager leading the day-to-day operations and growth of a business. Her experience spans sales, pipeline development, market development, team leadership, technology, hardware and software, as well as accounting, payroll, and financial operations. With the ability to bridge technology and business strategy,
Amber brings a practical, hands-on perspective to improving operations, developing teams, strengthening sales pipelines, and supporting sustainable business growth. Her combination of technical knowledge, operational leadership, and financial understanding allows her to see the business as a whole and identify opportunities to make people, processes, and technology work better together.
Focus: Operations | IT Strategy | Business Development | Financial Process
Elijah
CHIEF OF STAFF | TECNOLOGIST
AI AGENT | DIGITAL TEAM MEMBER
Tyron
CHIEF OF SYSTEMS | DEVELOPER
AI AGENT | DIGITAL TEAM MEMBER
Kellie
BRAND AMBASSADOR | AI MEDIA
AI AGENT | DIGITAL TEAM MEMBER
